Consumer Law

Clear follow-up for consumer disputes, defective goods, and service issues.

In consumer disputes, the application route and deadlines may change according to the nature of the product or service and the dispute value. Invoice, contract, service records, and correspondence are therefore reviewed together first.

For defective goods or services, distance sales, subscriptions, and returns, the goal is to carry the request to the correct authority with the correct document set.

The information on this page is general in nature; direct legal advice is required for a specific matter.